Now in public beta

Catch
hallucinationscompliance errorslatency spikesbroken handoffssilence gapshallucinations
before your customers do.

Simulate thousands of voice conversations, evaluate every quality metric, and optimize your prompts — all in one platform.

Works with your voice AI platform

Vapi logo

Vapi

Voice API platform

Retell logo

Retell

Conversational voice AI

LiveKit logo

LiveKit

Real-time communication

Pipecat logo

Pipecat

Open-source voice framework

See it in action.

Everything you need to ship reliable voice AI — from simulation to production monitoring.

Simulate at scale

Run thousands of AI-to-AI voice calls across every scenario, persona, and edge case before your agent ever talks to a real customer.

Failures caught by simulation
Angry caller persona triggered agent to break character: 'I'm just an AI, I can't help you'
Accent test — agent misheard 'cancel' as 'counsel' and booked a legal consultation
Stress test — agent started mixing context between concurrent callers
  • Batch testing
  • AI adversarial scenarios
  • Custom voice personas
Explore Simulate →
Scenario batch runs dashboard

Metrics & Evaluation

100s of metrics. Four ways to measure.

Response Latency

Per-turn agent response time

8 turns
3.5s2.0s1.0s0s
0.8s
T1
1.1s
T2
2.8s
T3
0.9s
T4
1.2s
T5
0.7s
T6
3.1s
T7
1s
T8
threshold: 2.0s

Avg Latency

1.2s

Silence Gaps

3

Talk-over

1.1%

Voice Clarity

94%

Test Personas

Test with real-world caller diversity

Build a library of personas that mirror your actual callers — angry, confused, elderly, multilingual, adversarial.

MA

Maria

US English

Angry

Long-term customer, frustrated about billing errors. Escalates quickly.

Azure Female · US English

JA

James

UK English

Confused

Elderly user struggling with technical terms. Speaks slowly, repeats questions.

Azure Male · UK English

PR

Priya

Indian English

Direct

Tech-savvy power user. Asks pointed questions, expects precise answers.

Azure Female · Indian English

HA

Hans

German accent

Impatient

Business caller on tight schedule. Wants resolution in under 2 minutes.

Azure Male · German accent

SO

Sophie

Australian English

Friendly

New customer exploring options. Easily influenced by confident responses.

Azure Female · Australian English

CA

Carlos

Spanish accent

Adversarial

Tests policy boundaries. Tries to extract unauthorized discounts.

Azure Male · Spanish accent

YU

Yuki

Japanese accent

Polite

Speaks softly, avoids confrontation. May not express dissatisfaction directly.

Azure Female · Japanese accent

OM

Omar

Arabic accent

Emotional

Recently had a bad experience. Needs empathy before any resolution attempt.

Azure Male · Arabic accent

Production Replay

Replay real conversations. Verify the fix.

Found a problematic call in production? Import the transcript, replay the same scenario against your updated agent, and verify the fix — before it reaches another customer.

  • Import any production call transcript
  • Replay the exact scenario with the same persona
  • Compare old vs new agent responses side by side
Learn more about Simulate →

Replay comparison — Call #1847

Original (v2.1)Failed

Caller

I bought this 5 days ago and it's broken. Can I get a refund?

Agent

Of course! Our 30-day return policy covers you. I'll process that right away.

Hallucinated policy — actual limit is 7 days
Replay (v2.4)Passed

Caller

I bought this 5 days ago and it's broken. Can I get a refund?

Agent

You're within our 7-day return window. Let me start the refund process for you.

Correct policy cited — refund initiated

Manual QA can't keep up.

See what changes when you automate voice agent testing.

Without RubricHQ
  • 10-20 manual test calls per day
  • No metrics — "sounded fine to me"
  • Hallucinations found by customers
  • Deploy and pray nothing breaks
  • Weeks for meaningful coverage
With RubricHQ
  • 1,000+ calls simulated in minutes
  • 100s of metrics per call, every run
  • Hallucination detection built-in
  • Regression testing before every deploy
  • Full coverage in a single batch run

The cost of not testing.

These aren't hypotheticals. Untested voice agents fail in production every day.

Healthcare

Agent gave dosage instructions instead of routing to a nurse. Patient followed AI advice.

HIPAA fine: up to $1.5M

Financial Services

Agent quoted wrong interest rate on 2,000 calls before anyone noticed. All recorded.

Regulatory exposure: $4.2M

E-commerce

Agent promised free shipping on every call for 3 weeks. Margin wiped on 15K orders.

Revenue loss: $890K

Don't let your AI embarrass your brand.

Find failures before your customers do. Free to start. No credit card required.